Jaspen Company, Inc.
RETURN POLICY

If you are not satisfied with your klipflops.com purchase, you may return items in the original, unused condition (including packaging and tags) within 30 days of the purchase date for a full refund.

To return an item:

1. Separate the Return Form section from the Order Summary on your invoice.
2. Please tell us why you are returning this item by selecting a return reason code found to the left of each item.
3. Put the return merchandise back in its original packaging (poly-bag, box, etc.). If the original packaging isn't available, please wrap each item in a plastic bag or re-sealable plastic bag to protect it during shipping.
4. Put the return form and merchandise in a sturdy carton or mailing envelope and be sure to seal it well.
5. Detach the return label from the front of your invoice form and affix it to the outside of carton or mailing envelope.
6. 6. Drop off the package at any local U.S. Post Office location.

Ship returned items to:
klipflops.com Customer Service
1727 Lakeville Dr.
Kingwood, TX 77339

If you've misplaced your return form, please include a document with your returned item(s) that includes: your full name, email address, order number and the name/style number of the item(s) you're returning. If you can't find your order or style number, you can access this information on the My Account section of the shop.klipflops.com website.

Prepaid return label
For your convenience, we include a pre-paid merchandise return label with every order. A flat rate of $5.95 for this shipping will be deducted from your refund. We recommend using the U.S. Post Office as they offer delivery confirmation for a nominal fee. If you elect to ship your return via another carrier, we recommend that you use a carrier that provides tracking information.

Refund policy
All refunds will be issued to the credit card account used for the original purchase. We'll issue you a full refund to your credit card for the price of any item that you return (less shipping costs) if your return is received within 30 days of the purchase date. If you are returning a gift, we will refund the credit card used by the purchaser. We do not offer store credit at this time.

Return notification
You will receive an email notifying you that your return has been processed and the proper account was credited. You should expect the credit to appear in your account within 30 business days after we have processed your return.